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The Cabzilla team
Cabzilla House
Manchester,United Kingdom
Book Now: 07447889980
Or Call: 0800 774 7864

Monday-Friday: 08:30am - 18:30pm
Saturday: 10:00am - 5:00pm
Sunday: 10:00am - 5:00pm

4.4 from 82 reviews

Ratings and reviews

4.4 from 82 reviews
2022-01-20
natalie mccaffery
Amazing taxi service today and just proves what genuine people are out there. I'm currently undergoing treatment at christies hospital in fallowfield for stage 3 cervical cancer. After 8 weeks of gruelling chemotherapy and radiotherapy daily. I have now to undergo three braccy operations. Today I attended christies for my covid swab and took the wrong turning driving home. My car broke down. Ran out if petrol my own fault yes I agree. 11 taxi numbers I called and none would help. Due to my braccy op yesterday and my covid swab today I could not leave my car to walk to the petrol station due to the chance of me catching covid. This service went above and beyond . Showing kindness ,empathy and compassion something we as a nation don't do. This service not only went and got petrol and got my car started and followed me to make sure I was okay and has rang since. This service refused to take any payment until I forced it upon them. This wasn't done for money like other taxi firms. It was done from the goodness if the heart.Today I learnt a very valuable lesson. It's not a world of them and us like it has become. I also was born in the 70s like the taxi driver. We are human beings and will never ever forget what you did today. From the deepest bottom of my heart you are a saviour.And I will personally be recommending you to all the people at christies hospital.To those who I delayed today at kingsway I'm so sorry.
2021-12-16
ILLuMiNaTiKiLLeR786
Easy booking process & reasonable price. Highly recommend Coach service as the one we had was modern & very comfortable.
2021-12-09
Emma Pitman
2021-12-06
Rhys Myles
Brilliant service. Changed times last minute and they were very accommodating. On time and efficient. Great price will definitely use again
2021-12-06
Lisa-Marie Manso
I was really struggling to book a mini bus to the airport and I only had TWO days before my departure left. We are a family of 4 and we had 12 suitcases as we were emigrating to the United States.From the moment I contacted Cabzilla and spoke with Abi all my stress went away. He was FANTASTIC. He understood my anxieties and did everything he could to elevate any stress possibleThe communication from this company is second to none - you just won't get service like it anywhere else.My only wish is that I had more cash on me on the day of travelling as I wanted to tip the driver more than I had because he was not only professional and efficient, he was lovely, went above and beyond and provided a great service. He was even willing to give me with the £1 I needed for the trolley out of his own pocket but I managed to find one in the bottom of my bag.I have recommended Cabzilla to everyone I know and I will be using them every time I return to Manchester without a shadow of a doubt.Thank you so much for the amazing experience and I wish you every bit of success for the future.
2021-12-06
Pauline Wright
The best minibus hire I have ever hadDriver was curtious polite obliging and punctualMini bus was extremely comfortableI would highly recommend 👌
2021-12-06
LisaBB Prescott
Excellent communication, arrived on time. Friendly driver and a great price. Cant fault A*
2021-12-06
Tara Neil
Would give 100 stars if I could! Cannot recommend this company highly enough. I needed a minibus for a night out so I completed the contact form and got a call back from Abi just 5 minutes later.I got a very competitive price and great service from start to finish. When I needed to change the booking at the last minute, Abi bent over backwards (on probably one of the busiest weekends of the year!) to help me sort everything out. I will definitely be using Cabzilla again and recommending them to all my family and friends. Thank you!!!
2021-11-06
Kalwant Degpal
Excellent service.It came on time, driver was friendly and was very caring. Great company we highly recommend them.
2021-10-06
Mark Anthony
Excellent company luxury vans.. Really nice driver friendly.. 5star service definitely use agen
2021-09-06
Reece Williams
Good job done well. Nice and clean coaches and nice drivers too!
2021-09-06
Gary Becker
Really didn't want to even give one Star, but couldn't post without it. We prepaid our fare for roundtrip ride. Flew in to Manchester, driver was no where to be found in or around the airport. Luckily, found a person at the information counter who called many times to see where he was and then walked through the garage to find the driver. He was busy talking with the other drivers. He got lost on the way to the Hotel!Was supposed to pick us up at hotel at 4:30 AM for flight out of Manchester two days later. We tried calling them all weekend to ensure our early morning pick-up - they NEVER ANSWERED THE PHONE - SAID THEY WERE CLOSED. Again, tried calling CABZILLA many times that morning - no answer and THEY NEVER SHOWED UP! Luckily, our Hotel found a taxi and we were able to get to the airport. ! Worst experienceever. NEVER GOT A REFUND and it's been two years!
2021-09-06
Safe Vision
Professional and polite service. Everything from first contact to return of vehicle was easy and trouble free. Good value and competitively priced.
2021-08-28
Chisom
Great value for money, the driver was very punctual and went the extra mile
2021-08-06
Annie Moore
Fantastic service, everything ran completely smoothly with our driver and Abi’s communication around the booking was brilliant.
2021-08-06
Boyan Jurkiw
Service has been flawless from start to finish. Booking was easy and communication was top notch with keeping us updated on where driver was in relation to us and again with what vehicle we were to get into. Drivers were very friendly and professional. Would recommend the company 100% and will definitely be using in the future
2021-08-06
Kamal Mahawar
Great service, On time, Professional and Polite.
2021-08-06
Chris Madden
Fantastic guy realy helpful very polite and good to deal with
2021-08-06
Qasim Akhtar
Battery was flat in Manchester. Rang several taxi bases and nobody was available for hours. Abid came out of his way and helped me with a jump start within 10 minutes. Thank you once again for your generosity and kindness. Highly recommend.
2021-08-06
Amina Aatheef
Amazing service 👏
2021-08-06
Piotr Latko
2021-08-06
Cornelia Abe-Minale
Very friendly service. Really helpful and gone the extra mile. Highly recommended.
2021-08-06
Cartas
Booked my taxi with a chap called Abi who was a real delight! Probably the most pleasurable taxi-booking I've ever experienced - highly recommended.
2021-07-07
Karen Renshaw
Unfortunately we didn't get to complete our booked trip due to the planned race meeting been cancelled because of Covid restrictions. However the communication from first enquiry to completion of refund was excellent. I was a little concerned initially being asked to pay the deposit by Bank Transfer rather than Credit Card, but this was unfounded, once the event was cancelled the deposit was refund within 24hrs. I would certainly use this company again in the future, they were not only amongst the cheapest but also very efficient.
2021-05-06
Eduardo Tezolin
Very attentive and dedicated ABI MN Johnson helped us promptly to get us a transportation settled. many thanks man
2021-05-06
Unknown Soldier
Excellent Quality servicesStrongly recommend.Try And Enjoy your Ride .
2021-04-12
Unknown Soldier
Excellent quality services Highly recommended Professional service provider. Must Try Ring And Ride . Regards.
2021-04-06
Mohamed Kamal
Fantastic service from cabzilla. Minibus arrived on. Highly recommended. 5 stars!
2021-03-26
Jojo
Excellent driver arrived on time everything went smoothly will be booking again value for money
2021-03-12
SB
Best in town! Extremely efficient. Reliable. Getting booking. Polite gentleman. You won't be let down. ⭐⭐⭐⭐⭐
2021-03-10
Ryan Partland
Amazing great customer service, response & price. Highly recommend.
2021-02-10
Zia Hussain
Great Service. All Government requirements in place for Covid 19 virus. Could not see the driver face due to wearing a face mask but he did have his badge clearly displayed. Highly recommend great communication.
2021-01-21
Md Arif Ashab SRR
I came to know about this service from my friend and really am glad to know so.The service was good,on time. The people behind it are really helpful as well.
2020-03-19
Helen Lawrance
The whole experience with Cabzilla was excellent. Our driver Stefan was extremely helpful from start to finish, a true gentleman. Driving 8 ladies to and from Penrith in Cumbria must have been very entertaining to say the least especially the journey there as the journey back was a little subdued. Would use Cabzilla again definitely :)
2020-02-10
Uzma Amir
We had the best start and finish to our spectacular event knowing we were in safe hands with our minibus hire.Everything run so smoothly.The driver was super friendly and helped put our bags and suitcases in the back.The seats were comfortable and we had a smooth journey there and back.Highly recommended this service.was easy to book and prices were very reasonable too.You get piece of mind knowing your able to get to your destination without having to chase up drivers as we never chased this company once.They was spot on time there and back!Would definitely book again xx
2020-02-10
John Jones
Great journey from booking process & travel for our 7 hour long transport. Experience driver very friendly. Already booked our Aintree Race event for April due to high level of service recieved. 5 star is not enough.
2020-02-10
Mrs Lisa Hutchinson
Excellent service from booking with Ali to Patrick the driver. He was polite friendly and had a good laugh with us which is perfect in a girly trip. Would def recommend and certainly use the company again
2020-02-10
james Hunter
Amazing Transport & Service from Cabzilla. Driver arrived prior to our pick up time & was very patient when we had to wait for one of our staff that was late 15 minutes. 2 days later was picked up from Stafford again driver arrived beforehand. Customer service from the office guys to the drivers was immense. Star rating of 5 is not enough. Thank you for an excellent service. Will be using you again.
2020-01-20
Pamela Robinson
Excellent Minibus and great driver
2020-01-07
Anthony
Brilliant driver, on time. No fuss at all
2019-11-20
Gaynor Collins
Was great service on time for both pick up times
2019-11-20
Natalie Young
Fab service from start to finish. Professional and very reliable. Excellent service would definitely use again
2019-10-11
Mohammed
Dirver was very punctual and van was clean. Prices are reasonable and excellent service provided. Will use again.
2019-10-10
John
Superb service from the Manchester Cabzilla bookings office and driver. Abi, the bookings manager, was extremely helpful, very thorough and totally reliable - felt reassured that the booking had gone ahead and was secure. We booked a 14 seater minibus for our wedding group. Our schedule included a few different journeys throughout the day, with different timings and pick-ups, and the driver was always present on time (in fact, always waiting for us), very pleasant and thoughtful, very flexible. We found the Cabzilla service in Manchester to be excellent - totally reliable and second to none. Very highly recommended.
2019-07-20
Jonathon Oldroyd
Had to organise taxis to Edinburgh from Glasgow on short notice and these guys were excellent. Great value and constantly kept in contact to make sure things ran smoothly. Thoroughly recommend.
2019-07-03
Adam Holmes
worst service provided by Abi Johnson. Hung up on multiple occasions and ignored emails despite accidently sending another customers reservation info. Do not trust this service, be aware that they use an intro portal called www.bookmyminibushire. co. uk
2019-06-26
Holly
This was the worst experience I’ve ever encountered with organising a shuttle bus/mini van. The mini bus I booked was for 17 people at 10am- the bus showed up 2 hours late after promises that it ‘wasn’t far away’ and the company had sent a 16 seater- therefore not big enough for our group. We had organised this for royal ascot and due to the late arrival we missed the Queen’s procession and the first race. There were no apologies from the company and I would never recommend them to anyone. Such a disappointing experience for what should have been a great day out with friends.
2019-06-20
Miss Samantha Bee
So Cabzilla have replied to my previous post asking for proof they let us down..... why does this not surprise me. How can I upload proof of waiting in a Wetherspoons for 4 hours then breaking down 80 yards away??????????? As for being ‘unable to trace the booking’ you said the same thing on the phone EVERY SINGLE TIME we called so this does not surprise me either!!!! Disgusting of you to ask for proof knowing there’s no way for our party to provide it.
2019-06-07
Miss Samantha Bee
SHOCKING SERVICE. Waited 4 hours for a minibus to turn up for our friends hen do and then we broke down 80 yards from our set off point. We repeatedly called up after waiting over an hour to be told the driver has had a crash, then to be told they broke down, THEN to be told it’s going to be another hour as he’s broken down again !!!!!!!!! Finally reaches us and he breaks down 10 minutes away ...... The guy on the phone was RUDE as hell and refused to admit that we had received a disgusting service. We then got our deposit back from the driver and ended up setting off on our 5 and a half hour journey with a different company!!!!!! Awful service, awful customer service, AWFUL minibus, genuinely awful. DO NOT USE.
2019-03-28
Lewis Holland
I was pleased with the service the taxi company provided, they adhered to the time slots I gave to them and were efficient and friendly
2019-03-28
Lucie
Great driver who was accommodating and friendly!
2019-03-17
L hall
We used this company for a weekend at Cheltenham races. All the drivers were very accommodating and they were willing to add additional journeys and change our timings with no problem. Would definitely recommend and use again
2019-02-10
Shaida Ahmed
Hired a coach with a driver from mcr to scotland wicked service spot on timing and services were brillaint highly recommend the company cant wait to use the services again good value for money
2019-02-10
Zahida Arshad
Five ***** all the way hired cabzilla with a driver to London. Excellent service coach was super clean driver was very friendly just waiting for dates to confirm next booking . Would highly recommend cabzilla any day of the week. Reasonable price which suited my budget.👍👍
2019-02-10
Liz Diamond
Hi AlanThank you very much for the excellent service your organisation “Cabzilla” provided recently. I was extremely impressed, as the task I gave you was quite detailed. Your company carried out my precise instructions with a minibus hire for a special occasion. I would recommend your company to anyone requiring your service.Best wishes
2019-02-10
Liaqut Ali
Very good service, highly recommend
2019-02-10
Laura Scott
Excellent experience staff always kind and on time
2019-02-10
john pollock
Avoid, avoid, avoid. Cabzilla is an internet scam, masquerading as a legitimate taxi company. The email confirmation details were all incorrect, the driver didn’t know the route and tried to overcharge us and my bank details were hacked after I gave them to Cabzilla.
2019-02-10
Saida Sabir
Excellent service minibus arrived on time. Driver was friendly. Cheapest quote I got and minibus was in great condition very clean and enough space for luggage 😃
2019-01-28
Bruce Grant
Brilliant customer service. Abi went above and beyond to help me out when he could. Have and would again recommend! 5 stars is not enough!
2018-12-12
Nick
We recently tried to book a Mini Bus for a stag doo and had frankly an awful experience. After speaking with 'Abi Johnson' who works for Cabzilla, we agreed on a price for the journey. A few days later after asking for the details to pay a deposit Abi came back and asked to increase the price of the bus due to him having under quoted and the drivers expressing that they would not be able to complete the journey for that price. We agreed to this and agreed to pay a £50 deposit for the journey and had to wait a number of days to receive the details to make a bank transfer. As soon as the details were received the payment was made to the company within a couple of hours. I spoke to Abi and he promised a booking confirmation email. The next day without having received an email I rang Abi to request a confirmation email. When I eventually got hold of Abi he told me that they weren't going to be able to fulfill the booking due to having double booked the driver even having taken a deposit from myself. After challenging Abi on this he became unbelievably rude on the phone and started to tell me it was my fault for not paying the deposit on time (having only received the details the day before) and raising his voice to talk over me throughout the whole phone call. I asked for an immediate refund on my deposit and was told that I would have to wait up to 28 days to see this refund. I again challenged Abi on this and told him given that they had canceled the service and not myself I was entitled to receiving the refund immediately. He proceeded to lie by telling me that Business Bank accounts weren't able to make refunds immediately and it would take up to 28 days. Following arguing with Abi until he agreed to send me a confirmation email with regards to the refund I was told I had to wait up to 28 days again to wait for the refund to be made. He said if they didn't pay me then I could take them to court. This was repeated on a number of phone calls with Abi. After waiting over 30 days for a refund I had to email Cabzilla to inform them if they did not make a refund then I would be approaching Trading Standards and reporting them about their conduct. I then received an email telling me that the payment had already been made on the same day I originally made the payment. When I provided screenshots of my bank statement and again threatened the company with reporting them to trading standards. The company then realised they were in the wrong and someone made contact with me to say there had been a mix up on their end organised a refund that hit my account the next day. Whilst I am happy that I have eventually received my refund, the overall experience has not been a pleasant one. I would also like to add that 'Abi Johnson' is an embarrassment to the company and needs to be educated on customer service and customer rights as he makes the company appear to be scamming customers and is rude beyond belief. If you deal with Abi...put the phone down and book with another business. UPDATE TO ORIGINAL REVIEW Since posting my original review I have received a number of phone calls and a text from Abi. Abi has asked me to remove the review from the Trust Pilot website and threatened to have it removed by force if needed. I have screenshot the texts and video evidence of the link between Abi Johnson and Cabzilla to provide as needed in support of this review.
2018-07-06
Nicky
The worst experience I have ever had bar none. Paid £400 for a mini bus return journey to Wales (was originally quoted £385 but was then asked to pay an additional £50 fee as their card machine was broken and they wanted to use paypal. Refused and a £15 fee was agreed to be added on the invoice for paying ‘by credit card’.). The taxi was 45 minutes late with no apology and the driver had no idea where we were going. We had to wait 5 minutes for him to programme the sat nav. When I complained to Abi after we had waited for 35 minutes with no explanation for a car we had already paid for, I had this conversation; ‘The taxi is 35 minutes late, this is ridiculous!’ to which he responded ‘Well how about I cancel your car, how’s that? You don’t get to talk to me like s**t.’ If you want to be sworn at, swindled, provided with awful service and threatened when you have no alternative but to accept said service, then this is the taxi company for you! UPDATE: The response to this review shows what kind of company this is. I did not swear or raise my voice, which is more than I can say for Abi. To call your customers a liar and to think that being 45 minutes late is acceptable says it all. To clarify, we were not told there had been a traffic accident, only that the taxi was not there and he didn't know where it was, we were then given an alternative number to call to sort it out ourselves. If you google this company you will find other similar reviews, one of which sums it up 'cowboys'.
2018-02-10
John Swinson
Rubbish - driver was late, terrible customer service and was over charged despite what i'd agreed with Cabzilla.
2018-02-10
Sam Stout
Do not use - I was overcharged £70 by the Driver despite having multiple email confirmations about the total cost. The driver was an hour late so i just paid the overcharge to avoid any further delays and when trying to contact Cabzilla for a refund I was totally ignored on email and my calls were never answered. Avoid at all costs.
2018-02-10
Lucy Rose
Terrible service, - driver turned up late and bus was filthy. Will not be using again.
2017-06-04
Shamrock5
Excellent service. The booking was easy. Confirmation was sent. There is a phone number in case of problems. It was a very reasonable price. The driver was on time both to the venue and return and was very pleasant. I would definitely recommend this company.
2016-11-08
Dara Vakili
My trip was inundated with calamity at many different stages (not as a result of this company) from planning until the day of departure. The staff did everything in their power to make things as easy as possible for me. They were Absolutely brilliant
2016-08-30
Sam Flint
Abi and our driver were both very good when they picked us up from a recent festival. Competitive price and were at the meeting point on time, driver got us home quickly and was friendly which we needed as there was a few sore heads in the car! Will definitely use again next year :)
2016-08-27
j velzian
Aug 2016 Family wedding in bristol from ipswich friendly driver had no problem with kids and toilet stops reliable service on time for pick up dealt with any enquires we had promptly would definately use again
2016-06-19
Summer Abbasi
Whilst prices were inflated due to the busy time at which I booked, my experience with Cabzilla was wholly positive. The drivers were very friendly and always on time (usually arrived well before time and were happy to wait as long as needed). Booking was straightforward, quick and easy, the gentlemen I spoke to was very helpful and polite. I would recommend using their services to anyone.
2016-06-15
Saida
Highley recommend will be using service again 😊😊👍👍
2016-06-15
Max
Value for money 💵. Definitely would recommend. Max
2016-04-20
Ulrike Meister
really friendly and reliable driver. Fab service. I would def book with them again.
2016-02-10
saida hussain
excellent service. driver arrived on time would highly recommend. advance bookings taken very good prices.
2016-02-10
Eugene Kasevin
We have used the services of Cabzilla on two very important projects that involved groups of the WW2 veterans. The company always offered its utmost support with the vehicles being always on time. We shall use Cabzilla again and again! Thank you!
2016-01-14
Emma moslin
Went out of their way to sort a Leeds to chesterfield transfer for a party of 11. Good communication via telephone and email. Minibus was on time, straight outside our venue.
2015-12-17
Kim
Very pleasant journey. Helpful company when booking & throughout
2015-12-17
Robert
Booked a taxi for a Xmas doo - great service, driver turned up early for both legs of the trip!! Already booked 2 further cars with them for a wedding in May.
2015-12-15
Rim Dalbani
The driver was really good and careful despite the heavy rain and the fog.
2015-12-14
Alexander
Driver was early both on pick up and drop off. Was kind enough to allow us to drink a few beers on bus and eat food (giving that we clean up which was fair enough). Stopped off for toilet break for us also. Easy payments with confirmation sent us next half hour. Very kind professional gentlemen dealing with me who even had the decency to follow up with curtesy call after business was done, nice touch and would not hesitate to use cabzilla again.
2015-12-14
Jason
Transport was appropiate, staff were friendly, arrived and departed on time.
2015-12-14
Zoe
I was worried that it was going to be a con and we wouldn't have a taxi and they'd then have all my money but it was great, very cheap, very reliable and the bus and it's driver was very pleasant. Would 100% use this service again and would happily recommend to anyone else to use it!

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